This Privacy Policy explains how Safe Shelter Roofing (“we,” “our,” or “us”) collects, uses, and protects the personal information you provide when using our website, contact forms, or texting services.
1. Information We Collect
We may collect the following types of information when you interact with our website or contact us:
- Personal Information: Name, phone number, email address, service address, and project details that you voluntarily provide through contact forms, quote requests, or phone/text communications.
- Automatically Collected Information: Basic technical data (such as IP address, browser type, device type, and pages visited) used for analytics and site optimization.
2. How We Use Your Information
We use the information collected for:
- Scheduling roofing inspections, estimates, and service appointments
- Responding to inquiries and providing customer support
- Sending service updates, appointment reminders, and relevant roofing information via text or email
- Improving website performance, customer experience, and marketing efforts
We do not sell or share your information with third parties except as necessary to deliver our services (e.g., scheduling tools or CRM platforms used internally).
3. Statement on Phone Number Privacy
We respect your privacy.
Your phone number will never be sold, rented, or shared with third parties for marketing purposes.
Your number is used solely for communication related to your roofing inquiry, estimate, service appointment, or project.
4. Text Messaging Policy
By providing your phone number, you consent to receiving text messages from us related to:
- Appointment confirmations and reminders
- Project updates or scheduling changes
- Roofing service alerts or follow-up messages
Text Message Frequency:
You can expect no more than 2–4 messages per month, unless you are actively engaged in a roofing project that requires more frequent communication.
Message and Data Rates May Apply:
Your mobile carrier’s standard messaging and data rates may apply. We are not responsible for these charges.
Opt-Out Instructions:
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP.
5. How We Protect Your
Information
We implement reasonable technical and administrative security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online system is fully guaranteed to be secure.
6. Cookies and Tracking
We may use cookies, tracking pixels, or similar technologies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser settings, but some site features may not function properly.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content on those external websites.
8. Children’s Privacy
Our site and services are not directed to individuals under 13. We do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.
10. Contact Us
For questions about this Privacy Policy or your personal data, please contact us at:
[email protected](954) 284-09775871 SW 21 ST, West Park, Fl 33023
